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Articles on:
Account And Billing
Account management, subscriptions, billing, plans, and payment settings.
Managing Your Account Settings
Your account settings are minimal in the app. Most account management is done through the web dashboard.
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Setting Your Default Cover Image
Tired of setting a cover image for every new event? Set a default and it'll be applied automatically.
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Device Name and Identification
Running multiple iPads? Naming your devices helps you keep track of which is which.
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Subscription Management
Everything you need to know about subscribing, changing plans, and managing your billing — all in one place.
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Multi-Device Licensing (Seats)
Running more than one booth? ALIVE uses a seat-based licensing model that lets you add devices to your account as your business grows.
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Adding a New Device Seat
Got a new iPad? Here's how to add it to your ALIVE account.
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Deleting Your Account
Need to delete your ALIVE account? You can do it from the app — but please read this first.
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Accessing the Web Dashboard
The ALIVE web dashboard is your command center for managing your photobooth business from any browser — device management, gallery customization, subscription management, and more — without needing yo
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Privacy and Data Security
Running a photobooth means handling your clients' and their guests' photos, contact info, and more. Here is how ALIVE protects that data — and what you should know as a business owner.
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How Push Notifications Work
ALIVE sends push notifications to keep you informed about important updates, new features, and account activity.
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