Articles on: Business Tools

Question Types and Builder

The questionnaire builder gives you a flexible set of question types to collect exactly the information you need from clients. Here's a closer look at each type and how to use the builder effectively.



Question Types


Short Text


A single-line text input. Best for concise answers.


Good for: Client name, venue name, event theme, company name


Long Text


A multi-line text area that gives clients room to write detailed responses.


Good for: Special requests, event description, dietary requirements, setup instructions


Number


A numeric input that only accepts numbers.


Good for: Guest count, number of hours, budget amount, number of booths needed


Single Select


A dropdown menu where the client picks one option from a list you define.


Good for: Event type (wedding, corporate, birthday), preferred time slot, package selection


Multi Select


Checkboxes where the client can pick multiple options from your list.


Good for: Preferred effects, add-on services, entertainment preferences, available dates


Date


A date picker that lets the client select a specific date from a calendar.


Good for: Event date, setup date, follow-up date, deadline


File Upload


Lets clients upload files directly through the questionnaire.


Good for: Company logos, mood boards, reference images, venue floor plans, guest lists



Building Effective Questionnaires


Ordering Questions


Questions appear in the order you add them. You can drag and reorder questions in the builder to create a logical flow. Start with the basics (event type, date, guest count) and work toward specifics (special requests, file uploads).


Required vs Optional


Mark questions as required when you absolutely need the answer before proceeding. Use optional questions for nice-to-have information that won't block the process.


A good rule of thumb: keep 3-5 questions required and make the rest optional. Clients are more likely to complete shorter mandatory sections.


Placeholder Text


Add placeholder text to give clients a hint about what you're looking for. For example:


  • "e.g., 150 guests" for a guest count field
  • "e.g., The Grand Ballroom, 123 Main St" for a venue field
  • "Describe any specific themes or requests..." for a long text field


Options for Select Questions


When using Single Select or Multi Select types, add clear and complete options. Avoid vague labels — be specific so clients can answer quickly without second-guessing.



Attaching Questionnaires to Proposals


Once your template is ready, you attach it to proposals in the proposal builder:


  1. Open a proposal in the builder
  2. Go to the Questionnaire tab
  3. Select the template you want to attach
  4. Choose the trigger — when the questionnaire appears in the client's flow:
  • Before Signing — Client must complete it before they can sign
  • After Signing — Appears right after the signature
  • Before Payment — Appears before the payment step
  • After Payment — Appears after payment is complete
  1. Set whether it's required or optional


You can attach multiple questionnaires to a single proposal with different triggers.



What's Next?


Updated on: 06/04/2026

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