Common Issues

• App Won't Start or Crashes

  ALIVE acting up? Here are the most common fixes.Few readers

• Camera Not Working

  The booth is set up, guests are ready, and... no camera. Here's how to fix it fast.Few readers

• Effects Failing to Apply

  Guest tapped an effect but nothing happened? Here's what might be wrong.Few readers

• Cannot Connect to Printer

  Printing problems? Start here for a quick resolution.Few readers

• QR Code Not Scanning

  Guests can't scan the QR code? Here are the most common fixes.Few readers

• SMS or Email Not Sending

  Guests entered their info but didn't receive anything? Here's how to diagnose the issue.Few readers

• Subscription Not Activating

  Paid for a plan but features aren't unlocked? Here's what to check.Few readers

Guides & FAQ

• How to Contact Support

  Stuck on something? We're here to help.Few readers

• Wi-Fi and Networking Tips

  A stable internet connection is essential for getting the most out of ALIVE. Here's how to make sure your networking setup is solid at every event.Few readers

• Offline Mode: What Works Without Internet

  Lost your connection at an event? Don't panic. ALIVE can keep running — with some limitations.Few readers

• Frequently Asked Questions

  Quick answers to the most common questions about ALIVE Photobooth.Popular

• Coming Soon Features

  We're always working on new ways to make ALIVE the best photobooth app out there. Here's a peek at what's on the roadmap.Few readers