Managing Your Subscription

Need to change plans, update billing, or cancel? All subscription management is done through the web dashboard.

Accessing Your Subscription

Go to photobooth.alive-pic.com/dashboard and log in with your ALIVE account. From there you can view your current plan, billing cycle, and renewal date.

Changing Plans

Upgrading (Basic → Pro)

1. Go to the web dashboard
2. Select Pro
3. Complete the checkout
4. New features activate immediately

Downgrading (Pro → Basic)

1. Go to the web dashboard
2. Select Basic
3. Your Pro features remain active until the end of your current billing period

Changing Billing Cycle

Want to switch from monthly to yearly (or vice versa)?

1. Go to the web dashboard
2. Select the new billing cycle
3. The change takes effect at the next renewal

Canceling

You can cancel your subscription anytime:

1. Go to the web dashboard
2. Cancel your subscription
3. Your plan remains active until the end of the current billing period
4. After that, your account will be deactivated until you resubscribe

No cancellation fees. No questions asked.

Resubscribing

Changed your mind? You can resubscribe anytime from the web dashboard. Your account data (events, templates, effects) is still there.

Tips

• Don't cancel before a big event — Make sure your plan is active when you need it
• Switch to yearly — If you've been monthly for 6+ months, switching to yearly saves money
• Check renewal dates — Know when your next billing cycle starts

Updated on: 22/03/2026