Camera Not Working

The booth is set up, guests are ready, and... no camera. Here's how to fix it fast.

Quick Checklist

1. Check camera permission — iPad Settings → Privacy & Security → Camera → ALIVE must be ON
2. Check if another app is using the camera — Close all other apps that might be accessing the camera
3. Try switching cameras — Go to Camera Settings and switch between front and back
4. Force close and reopen — Close ALIVE completely and reopen it
5. Restart the iPad — The classic fix that works more often than you'd think

Common Causes

Permission Denied

The most common cause. If you denied camera access on first launch:

1. Go to iPad Settings → Privacy & Security → Camera
2. Find ALIVE Photobooth
3. Toggle it ON
4. Reopen ALIVE

Camera in Use by Another App

Only one app can use the camera at a time. Close any other camera or video apps.

Hardware Issue

Rarely, the camera itself might have a problem:

• Test the camera with the built-in Camera app
• If it doesn't work there either, it's a hardware issue with the iPad

Prevention

• Check camera permissions during setup — Before every event
• Close all other apps — Clear the app switcher before going live
• Test capture before guests arrive — Take a test photo to verify

Related Articles

• Required App Permissions — Permissions are the #1 cause of camera issues. Make sure ALIVE has everything it needs.

Updated on: 22/03/2026