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# Recording and Downloading AR Content

The ALIVE Guest App lets guests capture and save their AR experience in two ways — screen recording and direct download. Here's how each one works.

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## Screen Recording

Guests can record the full AR experience as a video — the camera feed, the AR animation, everything on screen.

### How to Record

1. Open the ALIVE Guest App and point at a printed photo
2. Wait for the AR video to start playing on the print
3. Tap the **Record** button
4. The app hides UI elements so only the AR experience is captured
5. Move the phone around the photo to capture different angles
6. **Tap anywhere on the screen** to stop recording
7. The video is automatically saved to the phone's gallery
8. A share sheet appears so guests can instantly send it to Instagram, TikTok, WhatsApp, or any other app

### What Gets Recorded

* The live camera feed (what the phone sees)
* The AR video playing on top of the printed photo
* Ambient audio from the microphone (if permission is granted)
* No UI buttons or overlays — they're hidden during recording for a clean capture

### Recording Tips

* **Slow, steady movements** — Moving the phone too fast makes the video shaky
* **Start close, pull back** — Dramatic reveal shots work great for social media
* **Hold for a few seconds** — Let the AR effect loop at least once before stopping
* **Landscape or portrait** — Both work, but portrait is better for Instagram Stories and TikTok

---

## Downloading Media

Guests can also download the original photo and animated video directly to their phone — no recording needed.

### How to Download

1. Point the phone at a printed photo
2. Wait for the AR to recognize and start playing
3. Tap the **Download** button
4. Both files are saved to the phone's photo gallery:
   * The **original still photo** (as captured by the booth)
   * The **animated ALIVE video** (the AR video file)

### Download Details

* The download button only appears **after the app has matched a photo** — it won't show up if no match is found
* After tapping download, a checkmark confirmation appears briefly
* There's a short cooldown before you can download again (prevents accidental double-taps)
* Supported file formats: JPG, PNG, MP4, MOV, and more

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## The Difference: Recording vs Download

| Feature | Screen Recording | Download |
| --- | --- | --- |
| What you get | Video of the full AR experience | Original photo + animated video files |
| Includes surroundings | Yes — shows the real world + AR | No — just the booth output |
| Audio | Yes (if mic permission granted) | No audio on the photo; video has original audio |
| Best for | Social media sharing, "wow" moments | Keeping high-quality originals |
| File location | Phone gallery / camera roll | Phone gallery / camera roll |

|| For the best social media content, guests should do both — download the originals for quality, and record the AR moment for the "wow" factor.

---

## Supported Platforms

Both recording and downloading work on:

* **iOS** (iPhone and iPad)
* **Android** (devices with ARCore support)

### Permissions Required

| Permission | Why It's Needed | What Happens Without It |
| --- | --- | --- |
| **Camera** | AR tracking and photo recognition | App can't function at all |
| **Microphone** | Audio during screen recording | Recording works but has no sound |
| **Photo Library / Storage** | Saving downloads and recordings | Downloads will fail |

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## Troubleshooting

**Download button doesn't appear?**
The app hasn't matched a photo yet. Make sure the printed photo is well-lit, flat, and fully visible in the camera frame.

**Recording has no sound?**
The guest declined microphone permission. They can re-enable it in their phone's Settings → ALIVE → Microphone.

**Video didn't save?**
Check that storage/photo library permission is granted. On Android, the app needs storage access. On iOS, it needs photo library access.

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## What's Next?

* [What is the ALIVE Guest App?](/en/article/what-is-the-alive-guest-app-1vjygz) — Overview of the guest app
* [Guest Experience — Using the AR App](/en/article/guest-experience-using-the-ar-app-1cv6coi) — Full guest walkthrough