> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helping.alive-pic.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Device Name and Identification

Running multiple iPads? Naming your devices helps you keep track of which is which.

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## What Is Device Name?

Each iPad running ALIVE gets a **device name** — a friendly label you assign to identify it. This is purely for your organization.

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## How to Set It

1. Go to **Settings** → **Account**
2. Find **Device Name**
3. Enter a descriptive name
4. Save

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## Naming Suggestions

* **"iPad Pro - Booth 1"** — When you have multiple booths
* **"Main Booth"** — For your primary setup
* **"Backup iPad"** — For your spare device
* **"Mini iPad - Roaming"** — For a portable, walk-around setup

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## Device ID

Each device also has a unique **Device ID** assigned automatically. This is used for:

* Multi-device licensing (seat management)
* Technical support and troubleshooting
* Device registration

You can view your Device ID in account settings but you can't change it.

| If you contact ALIVE support, having your Device ID ready speeds up troubleshooting.